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Arnaud's World

Our sizing runs true to size unless stated otherwise. For detailed sizing information, please visit our Sizing Guide page. The guide includes size charts and tips on measuring yourself to ensure the best fit.

Where can I find sizing information?

Product Information

Can I edit or add anything to my order?

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What methods of payment do you accept?

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My promo code isn’t working.

I forgot to add a promo code but already made a purchase.

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Do you price match for sales?

Order & Payment

Where is my order? (WISMO)

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How much does shipping cost?

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Do you ship worldwide?

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Shipping & Tracking

What is your return/exchange policy?

What is your cancellation policy?

How do I initiate a return?

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How do I get a refund?

Order is marked delivered but not here.

What do I do if I receive the wrong item in my order?

I received the right product but in the wrong size/style/color.

What should I do if an item is missing from my order?

What can I do if my item doesn't fit or isn't true to size?

What should I do if I'm having a reaction to the product?

What should I do if my order arrived damaged?

Order Issues

Which style is best suited for my needs?

What are the materials or ingredients used in this product?

What product do you recommend for [trait/preference/condition]?

How do I use this product?

How long does this product last and how should it be stored?

What's the best way to care for this product?

What's the difference between Product A and Product B?

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Subscriptions

Where can I find sizing information?Updated a year ago