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Arnaud's World

To maintain the quality of your product, we recommend [specific care instructions, e.g., machine wash cold, hand wash only]. For more detailed care instructions, please visit our Care Guide.

What's the best way to care for this product?

Product Information

Can I edit or add anything to my order?

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What methods of payment do you accept?

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I forgot to add a promo code but already made a purchase.

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Do you price match for sales?

Order & Payment

Where is my order? (WISMO)

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Shipping & Tracking

What is your return/exchange policy?

What is your cancellation policy?

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How do I get a refund?

Order is marked delivered but not here.

What do I do if I receive the wrong item in my order?

I received the right product but in the wrong size/style/color.

What should I do if an item is missing from my order?

What can I do if my item doesn't fit or isn't true to size?

What should I do if I'm having a reaction to the product?

What should I do if my order arrived damaged?

Order Issues

Where can I find sizing information?

Which style is best suited for my needs?

What are the materials or ingredients used in this product?

What product do you recommend for [trait/preference/condition]?

How do I use this product?

How long does this product last and how should it be stored?

What's the difference between Product A and Product B?

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Subscriptions

What's the best way to care for this product?Updated a year ago